Acceptance of Terms:

By using acteavo.com, including all subdomains of acteavo.com (such as client-name.acteavo.com), web sited and services (“Service”), all services of TripClocker Limited t/a “Acteavo”, you are agreeing to be bound by the following terms and conditions (“Terms of Service”). The following Terms of Service are between you and Acteavo and constitute a legal agreement that governs your use of Acteavo. Acteavo reserves the right to update and change the Terms of Service from time to time without notice, and recommends that you review the terms of service on a regular basis. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. You can review the current version of the Terms of Service at any time at: https://www.acteavo.com/terms-of-service.

Our Terms of Service state that you agree to use the service at your own risk. If you are in violation of any Terms of Service outlined in this document then Acteavo has the right to terminate your account and any access to the Service. By agreeing to this you understand that Acteavo cannot be responsible for the content posted on the Service. Acteavo reserves the right to delete information from the servers once the Terms of Service have been violated. All content (including but not limited to text, images, data files and any inputted or uploaded material or content via the service) will not be returned. Acteavo will only do this in circumstances where its Terms of Service have been materially breached.

Service Description:

The service is a web based booking and management application. The Service is provided on an “As IS” and “As AVAILABLE” basis. Acteavo uses or may use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.

Data Recovery:

Acteavo will maintain and backup the Service data on Acteavo servers. The frequency of this backup will be determined in its sole discretion by Acteavo and can be changed at any time. In the case of any loss of data due to server failure, malicious attacks, coding bugs, coding errors, hacks, security breaches or otherwise, Acteavo is not responsible for any loss of data and will endeavor in its best efforts to recover the data to the most recent point of time from when the data loss occurred.

Support Description:

Acteavo will provide technical or other support for the Service via e-mail and telephone. If you have questions or concerns of this nature, please contact us at support@acteavo.com or +353 (0)14433269.

Your Acteavo Account Terms:

  1. You must be eighteen (18) years or older to use this Service.
  2. You must be a human.
  3. Accounts registered by “bots” or other automated methods are not permitted.
  4. You must provide your legal full name, a valid email address, password, company name and any other information requested in order to complete the signup process.
  5. Your login may only be used by one single person – a single login shared by multiple people is not permitted.
  6. You may create separate logins for as many people as you are permitted by the paying package you have chosen to use.
  7. The Trial period offered by Acteavo allows you to create unlimited users. If you have exceeded the number of users in your Trial when upgrading to a paid package then you will be required to delete the excess users before upgrading your account.
  8. You are responsible for maintaining the security of your account and password. Acteavo cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  9. You are responsible for all Content posted and activity that occurs under your account (even when Content is posted by others who have accounts under your account).
  10. You agree that you will use the Service in compliance with all applicable local, state, national, and international laws, rules and regulations, including any laws regarding the transmission of technical data exported from your country of residence.
  11. You may not pretend or impersonate to be anyone, or any entity, you are not.
  12. You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
  13. You understand that you may also be subject to additional terms and conditions that may apply when you use affiliate services, third-party content, or third-party software. If any part of these Terms of Service is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.
  14. You may not modify, adapt, manipulate or hack the Service or modify another website so as to falsely imply that it is associated with the Service or Acteavo.
  15. You may not try and forge any emails to falsely imply an email is coming from Acteavo domain, sub-domain and all aliases (‘spoofing’).
  16. You may not upload, post, e-mail, transmit, store or otherwise make available any material that contains viruses or any other computer code, files or programs designed to harm, interfere with or limit the normal operation of the Service (or any part thereof), or any other computer software or hardware;
  17. You may not advertise on the Service.
  18. You may not reproduce, copy, duplicate, sell, resell, rent or trade the Service, or any portion thereof, for any purpose.
  19. You may not hack or try and gain restricted access to the Service.
  20. You may not plan or engage in illegal activity using the Service.

By accepting these Terms of Service you represent that you understand and agree to everything contained within this Terms of Service agreement.

Cancellation and Termination:

You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time within the application by following the instructions.

Once Acteavo receives your request to delete / close your account, Acteavo has 2 business days to delete your account. Closing your account stops payment and deactivates your account at the end of your billing cycle. Once your account is deactivated, you cannot use the Service, but you can still access your account for up to ninety (90) days. All of your Content will be deleted from the Service ninety (90) days following deactivation of your account. This information can not be recovered after it has been deleted. To reactivate your account during this ninety (90) day period, contact us at support@acteavo.com

If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.

Acteavo, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. Acteavo reserves the right to refuse service to anyone for any reason at any time.

Payment, Refunds, Upgrading and Downgrading Terms:

  • A valid credit card is required to use the service after your trial has expired or if you would like to upgrade during your trial. Once you enter your valid credit card details for a paying account your trial will end immediately.
  • A free thirty (30) day Trial period is available as a one-time offer for users to use the platform. No credit card is required to use the Free Trial. Once the trial expires you will be contacted and prompted to upgrade to one of the paying accounts. You will have a period of ninety (90) days to upgrade. If you do not do so before or during this time, your account will be closed and your data will be deleted.
  • Once you sign up for a paying plan with valid credit card details you will be billed immediately. You will then be billed monthly starting on the 30th day after your account was initially created.
  • The Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. No exceptions will be made.
  • Acteavo reserves the right to modify, change and update the prices of it’s service at anytime, without any notification to the users. If existing customers wish to upgrade or downgrade their service they will then use the prices set by Acteavo, no exceptions will be made. If a user has signed up for a trial account and the price of service has changed during their trial then the user will pay the changed price. No Legacy, old or out-of-date prices will be accepted under these terms.
  • Acteavo reserves the right to update its prices for all existing users and plans. All existing users who have an existing paying and active account will be notified 60 days prior to the price change to their existing plan and informed of the price changes to their plan.
  • If you select to upgrade or downgrade your plan level, your credit card will be charged the new rate at the next billing cycle along with the pro-rated amount from the previous month.
  • In order to downgrade your account, you must first archive or delete the corresponding number of users who will be removed from your account. This will render their data inactive and they will not be able to access their accounts. You must also be within your annual booking allowance for that plan. You will then be able to select a new pricing plan and will be billed the new amount at the next billing cycle.
  • Downgrading your Service may cause the loss of Content, features, or capacity of your Account. Acteavo does not accept any liability for such loss.
  • All fees are exclusive of all federal, state, provincial, municipal or other taxes.
  • Pricing is based on your geographic location. For those residing in the US, pricing will be in USD($) and will be charged in USD. For those using the site from the EU, pricing will be in Euro (€) and payments will be charged in Euro(€). For those using the site from the UK, pricing will be in Great British Pound (£) and payments will be charged in Great British Pound (£). For everyone else pricing will be in USD ($) and payments will be charged in USD ($). If you live outside the United States of America, this charge is converted by your bank into your local currency and should appear on your credit card statement in that currency.

Modifications to the Service:

Acteavo reserves the right, at any time or from time to time, to modify, suspend, block or discontinue the Service (or any part thereof), temporarily or permanently, for any reason, with or without notice. Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon thirty (30) days notice from us to existing paying customers and not those on trial. Such notice may be provided at any time by posting the changes to the Acteavo (acteavo.com) or the Service itself. Acteavo shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Feedback & Feature Suggestions:

As part of using the Service, Acteavo will provide you with the opportunity to submit comments, suggestions, or other feedback regarding your use of the Service. You agree that Acteavo will be free to use any feedback, comments, suggestions or other submitted material you provide for any purpose, including but not limited to feature enhancements.

You understand that by using the Service, you consent and agree to Acteavo’s collection and use of certain information about you and certain technical or diagnostic information about your use of the Service. The terms and conditions of Acteavo’s Privacy Policy as may be in effect from time to time, apply to collection and use of your information and is made a part of these Terms by this reference.

Content:

You understand that all Content on the Service is the sole responsibility of the person from whom such Content originated. We claim no intellectual property rights over the material you provide to the Service. Your profile and materials uploaded remain yours. All content posted on the Service must comply with Irish. and international copyright law. Acteavo does not pre-screen Content, but Acteavo and its designee have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Service. You understand and agree that your use of the Service and any Content is solely at your own risk. Acteavo will keep all client Content and Data, to which Acteavo may have access to (including, without limitation, information in the Content), in confidence and should undertake not to disclose them (or enable access) to any third party.

Copyright & Ownership:

You acknowledge that Acteavo owns all right, title and interest in and to the Service, including without limitation all intellectual property rights, and such rights are protected by Irish and international intellectual property laws. You may not duplicate, copy, alter, reproduce, translate, adapt, modify or reuse any portion of the HTML/CSS or visual design elements without express written permission from Acteavo.

Survey:

Surveys are carried out from time to time on Acteavo. The customer has the option to participate in the survey or not. The information provided in the survey will be collected and used to improve the Acteavo service. Acteavo has the right should you choose to take the survey and submit information to use the analytical data in any but not limited to PR, internal, external, promotional or otherwise related activities Acteavo feels suitable to grow and promote the service. No client sensitive data or names will be revealed or exposed only the analytical data provided in the survey.

Indemnification:

You agree to hold harmless and indemnify Acteavo, and its affiliates, subsidiaries, directors, officers, members, shareholders, agents, licensors, and employees from and against any third party claim arising from or in any way related to your use of the Service or any violation by you of these Terms of Service, including any liability or expense arising from all claims, including reasonable attorneys’ fees, losses, damages (actual and consequential), suits, judgments, litigation costs, of every kind and nature. In such a case, Acteavo will provide you with written notice of such claim, suit or action. This obligation shall survive the termination or expiration of these Terms of Service and/or your use of the Service.

General:

These Terms of Service constitutes the entire agreement between you and Acteavo and govern your use of the Service, superseding any prior agreements between you and Acteavo (including, but not limited to, any prior versions of the Terms of Service).

The failure of Acteavo to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. You agree that, except as otherwise expressly provided in these Terms of Service, there shall be no third-party beneficiaries to this agreement. You agree that any claim or cause of action arising out of or related to these Terms of Service or the use of the Service must be filed within one (1) year after the cause of action arose or be forever barred.

In the event any of the terms or provisions of these Terms and Conditions shall be held to be unenforceable, the remaining terms and provisions shall be unimpaired and the unenforceable term or provision shall be replaced by such enforceable term or provision as comes closest to the intention underlying the unenforceable term or provision. The user’s access to and use of the Acteavo Website, and the terms of the above disclaimers are governed by the laws of the Ireland.

These Terms of Service constitute the entire agreement between you and the Acteavo relating to your use of and accessing to the Websites.